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Shipping and return policies

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Shipping Policy

Once your order is place, your candle is made 24-48 hours after. It then has to cure for 24 hours, and will be shipped. For any orders across Queensland can take 4-7 days. Australia wide 7-14 days. Your order is wrapped carefully to ensure your items are safe and secure.

 

For any personalised orders such as Star Sign,  Birthday, pregnancy, and other candles please contact us via email as we create each one with a unique touch. For more information about personalised orders or any enquires in general contact us through Facebook, Instagram or email!

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Return Policy

If you recieve your parcel and there is damage to your products please email a photo to us and we will be in touch within 24 hours.

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We do not accept a change of mind return, if you are unhappy with a fragrance you've chosen, reach out through email and we will be happy to discuss any issues!

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Ipswich QLD 4305, Australia

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©2022 by Bella Scents & Co​

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